1. SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications: If you have consented to receive text messages from One Stick that’s it lab or One Stick Nola you may receive messages related to the following: Appointment reminders Follow-up messages Billing inquiries Promotions or offers. Example: "Hello, this is a friendly reminder of your upcoming appointment with One Stick That’s it Lab at on [Date] at [Time] . Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.]. Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method: You may opt-in to receive SMS messages from (Company name) in the following ways: Verbally, during a conversation By submitting an online form By filling out a paper form

6- Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Onesticknola.com

Additional Options If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures: Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] below.. Message frequency may vary.

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by One Stick That’s It Lab, including mobile phlebotomy, licensed nursing (LPN/RN) services, SMS communication, and our website.

By accessing our services or using our site, you agree to these Terms. If you do not agree, do not use our services.

1. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our services. You must also be legally authorized to receive clinical lab services.

2. Our Services

We provide:

Mobile phlebotomy (blood draws) and specimen collection and more.

Licensed LPN and RN nursing services

Lab result delivery in coordination with healthcare providers

Appointment scheduling via web, phone, or SMS

General health-related communication via SMS with consent

All services are provided by trained, licensed, and certified professionals.

3. SMS Messaging Terms

By opting into SMS, you agree to receive text messages related to your appointments, lab draws, service updates, or other relevant communication.

Disclosure:

Message & data rates may apply depending on your carrier.

Message frequency varies.

You can opt out anytime by texting “STOP.”

For assistance, text “HELP” or contact us directly.

We do not sell or share your phone number with third parties for marketing purposes.

4. Health Information and HIPAA

We comply with all HIPAA (Health Insurance Portability and Accountability Act) regulations. Your personal health information (PHI) will be:

Collected only with consent

Used only to provide care or comply with law

Secured and not shared without your permission, except as required by law

Please refer to our Privacy Policy for more details.

5. Scheduling, Cancellations & No-Shows

Appointments must be scheduled with One Stick That’s It scheduling team..

Cancellations must be made 48 hours before the appointment].

6. Payment Terms

We accept most insurance, cash, or credit card depending on the service.

You are responsible for any fees not covered by insurance.

Full payment may be required at time of service.

7. Limitation of Liability

One Stick That’s It Lab/One Stick Nola is not responsible for:

Delays due to uncontrollable events (traffic, weather, lab processing times)

Lab result interpretation or medical advice (contact your healthcare provider for interpretation)

Misuse of information or services by third parties

We strive for accuracy and safety, but make no guarantees of outcomes beyond what is standard and reasonable for clinical services.

8. Intellectual Property

All content on our website, including text, logos, and images, is the property of One Stick That’s It Lab/One Stick NOLA. You may not reproduce or distribute without permission.

9. Modifications

We may update these Terms at any time. Continued use of our services or website after changes means you accept the new Terms.

10. Governing Law

These Terms are governed by the laws of the State of Louisiana.

11. Contact Us

If you have any questions or need help with these Terms:

One Stick That’s It Lab/One Stick Nola
(504)-290-8801
Hello@onesticknola.com

HIPAA Notice of Privacy Practices

This Notice describes how your medical information may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Commitment to Your Privacy

At One Stick That’s It Lab/ One Stick NOLA, we are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This notice applies to all medical records generated by One Stick , That’s It Lab Including those collected during mobile phlebotomy visits, lab draws, and nursing services (LPN/RN).

Your Health Information Rights

You have the right to:

Access your medical record and request a copy.

Request amendments to your health information.

Request restrictions on certain uses or disclosures.

Receive confidential communications in a manner you prefer (e.g., phone, email, SMS).

Receive a list of disclosures we’ve made of your information (accounting of disclosures).

File a complaint if you believe your privacy rights have been violated.

To exercise these rights, contact us at:

📞 Phone: (504)-290-8801
📧 Email: Hello@onesticknola.com

How We May Use and Disclose Your PHI

We may use or disclose your health information:

For Treatment: To provide, coordinate, or manage your care.

For Payment: To bill and collect for services.

For Healthcare Operations: For quality improvement and administrative needs.

As Required by Law: When required by federal, state, or local law.

To Public Health Authorities: For disease control, injury reporting, etc.

To Health Oversight Agencies: For audits, inspections, and investigations.

To Law Enforcement: Under certain circumstances such as subpoenas or legal orders.

To Avoid Harm: If disclosure is necessary to prevent serious threats to health or safety.

SMS & Digital Communication Disclaimer

If you consent to communication via SMS or email:

You understand there are some privacy risks with digital communication.

Message and data rates may apply.

You can opt out of SMS by replying “STOP.”

Your consent allows us to communicate appointment details and lab updates via SMS, email, or phone.

How We Protect Your Information

We implement industry-standard safeguards:

Encrypted data transmission and secure storage.

Role-based access control (only authorized staff can access your information).

Regular training for all staff on HIPAA compliance.

Mobile Lab and Nursing Services

Our mobile staff, including certified phlebotomists, LPNs, and RNs, follow strict protocols to ensure:

PHI is only shared as needed with authorized healthcare providers or labs.

Paper records (if used) are securely stored and transported.

All mobile devices are encrypted and HIPAA-compliant.

Changes to This Notice

We reserve the right to revise this HIPAA notice. Any changes will apply to all information we maintain and will be posted on our website with an updated effective date.